Privacy Policy
Effective Date: 21/06/2025
Website: www.chikankarika.com
Owner: Sneha Srivastav (Founder, Chikankarika)
At Chikankarika, we value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our website or make a purchase.
1. Information We Collect
When you visit or interact with our website, we may collect the following types of information:
a. Personal Information
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment information (processed securely via third-party gateways)
b. Technical Information
- IP address
- Browser type and version
- Device information
- Cookies and usage data
2. How We Use Your Information
We collect your data to provide and improve our services. This includes:
- Processing and fulfilling orders
- Providing customer support
- Sending transactional emails and order updates
- Notifying you about promotions, offers, or new products (only with consent)
- Improving website performance and user experience
- Preventing fraudulent activities
3. Sharing Your Information
We respect your privacy. Your personal information will never be sold or rented to third parties. However, we may share your data with:
- Trusted service providers (e.g., payment processors, courier partners) who assist in running our operations
- Legal authorities if required to comply with a law, regulation, legal process, or governmental request
4. Cookies
We use cookies and similar technologies to enhance your browsing experience, remember preferences, and understand site usage. You can control or disable cookies through your browser settings.
5. Data Security
We take data security seriously. We implement appropriate technical and organizational measures to safeguard your information against unauthorized access, loss, or misuse. Payment data is encrypted and handled securely via certified third-party payment gateways.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Opt out of marketing communications
- Withdraw consent where applicable
To exercise any of these rights, please contact us at [email protected].
7. Retention of Data
We retain your data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those websites. Please review their policies before providing any personal data.
9. Children’s Privacy
Chikankarika does not knowingly collect personal information from individuals under the age of 18. If we discover that we have collected data from a minor without parental consent, we will delete it immediately.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date. You are advised to review this policy periodically.
